store owner posing in front of her store, businessman on phone

Support

At Eureka Revenue, we believe in growing our business by providing world-class support to our rapidly growing national network of customers.

Customer Support Team

Our friendly and knowledgeable customer support team is available Monday thru Friday from 6 a.m. to 6 p.m. (PST) and Saturday from 8 a.m. to 3 p.m. (PST) to provide you with quick responses regarding any business, billing, and product related questions or problems that may arise. Feel free to give us a call. We are always happy to serve you.

Marketing Support

One of our goals is to help drive traffic into your retail locations. We provide a wide-range of marketing materials such as banners, table tents, window displays, and other merchandising materials that will help you get the word out and ultimately increase your sales.

The Latest Technology

Whether you choose to utilize the ERI Terminal or the ERI Web service, you can be sure that you're using the latest technology that will ensure reliability and ease of use. In fact, our promise is that if you do somehow turn up with an invalid pin, you'll be credited in a hassle free manner with a right away attitude.

"How To" Videos

Click here to access our “how to” videos for our airtime systems.  

Training Documents

Click here to access training documents for our airtime systems.  

Rover Sunset FAQs

Click here to learn about the Rover discontinuation.

Expanded Customer Support Hours!

Mon - Fri: 6 a.m. to 6 p.m. (PST)
Saturday: 8 a.m. to 3 p.m. (PST)

We Speak Your Language!

Se Habla Español. 한국어로 도와드립니다. 說中文. 说中文. We currently offer customer support in English, Spanish, Korean, and Mandarin.








[BMER-G01] Tracking Form

[BMER-A01] Kiosk General Daily Use Form

[BMER-A02] Weekly Reconciliation Form